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AI Operations for Small Healthcare Practices · Healthcare

See More Patients. Reduce No-Shows. Get Paid Faster.

AI appointment automation, billing follow-up, and patient retention monitoring. Built for independent practices with 1–30 providers.

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SOC2-aligned hosting
Runs in Claude or ChatGPT
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Session preview
Healthcare engagement
CEO · Alex Morgan
Maria — where is the biggest leak in this practice right now?
CFO · Maria Santos
The realization gap on existing work. Modeling roughly $180K of annual recovery on this segment alone.
CRO · George Chen
Mapped the conversion gap from inquiry to engagement by segment — draft SOP ready for owner review.
Owner-Curated · 14-day proposal cycleWork-Until-Satisfied
Owner-Curated Studio · BYO LLMRuns in Claude Pro or ChatGPT PlusWork-Until-Satisfied guaranteeSOC2-aligned hostingNo extra AI subscription feeCancel anytime from the portalIndustry benchmarks built-inNo autonomous agents — every deliverable owner-reviewedOwner-Curated Studio · BYO LLMRuns in Claude Pro or ChatGPT PlusWork-Until-Satisfied guaranteeSOC2-aligned hostingNo extra AI subscription feeCancel anytime from the portalIndustry benchmarks built-inNo autonomous agents — every deliverable owner-reviewed
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No-show reduction

Average no-show rate reduction in 90 days

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Collections improvement

Average increase in collections rate

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Hours saved/week

Average staff hours reclaimed from admin work

0
Patient retention

Average retention rate across SaSame healthcare clients

Does This Sound Like Your Practice?

The most common operational bottlenecks reported by US healthcare practice owners.

No-shows and last-minute cancellations cost you $3,000–$8,000 per month

Empty appointment slots are pure revenue loss. Manual reminder calls take staff time but still miss 20–35% of cancellations. An AI system that sends the right reminder at the right time fills more slots automatically.

Claims denied and AR aging past 90 days is silently draining revenue

Most practices leave 8–15% of collectible revenue on the table through slow follow-up, missed claim errors, and unworked denials. Every aging account is money you already earned but haven't collected.

Patients leave without telling you — and you find out months later

Patient attrition is invisible until your schedule gaps get worse. By the time you notice a retention problem, dozens of patients have already transferred. AI monitors engagement signals and alerts you early.

Your front desk spends 3+ hours a day on calls that could be automated

Appointment reminders, intake forms, insurance verification, follow-up scheduling — each task individually is quick, but together they consume hours of staff time that could go toward patient experience.

You don't have a clear picture of which services drive the most profit

Most practice owners track revenue by total collections but don't see per-procedure or per-provider profitability. Without that view, it's impossible to know where to invest time and marketing dollars.

Estimated monthly revenue leak

$18,000

* Estimated from industry-average benchmarks

AI Automation + Fractional CFO & COO Strategy

SaSame automates the operational layer consuming your staff time — and pairs it with senior CFO and COO strategy to optimize your practice finances.

AI Automation

Appointment reminders, billing follow-up, patient reactivation, AR monitoring, and reporting — automated and running 24/7 without adding headcount.

Fractional C-Suite

Monthly access to CFO and COO specialists who understand healthcare economics — at a fraction of the cost of hiring a practice administrator or billing consultant.

AI Services

3 Core AI Modules for Healthcare Practices

Each module delivers measurable ROI in the first 30 days. Start with one and add more as your practice grows.

01
AI Appointment & No-Show Reduction
01Step 01

AI Appointment & No-Show Reduction

Automated multi-channel reminders (SMS, email, voice) with smart timing based on appointment type and patient history. AI tracks confirmation patterns and escalates at-risk appointments before the slot is lost.

  • Multi-channel reminders (SMS, email, voice)
  • Smart reminder timing per appointment type
  • Cancellation prediction and early intervention
  • Automated waitlist management
-40%No-show rate
02
AI Billing & Collections Automation
02Step 02

AI Billing & Collections Automation

Monitor your entire AR in real time. AI flags aging claims, identifies denial patterns, generates follow-up letters, and tracks your collections rate against benchmarks — so revenue doesn't slip through the cracks.

  • AR aging dashboard with automated alerts
  • Claim denial pattern identification
  • Automated patient balance follow-up sequences
  • Collections rate benchmarking
+22%Collections rate improvement
03
Patient Retention & Reactivation
03Step 03

Patient Retention & Reactivation

AI monitors every patient's visit cadence and flags those overdue for follow-up or showing disengagement signals. Automated reactivation campaigns reach out before patients switch providers.

  • Patient engagement scoring
  • Automated reactivation outreach
  • Recall and follow-up scheduling
  • Retention analytics by provider and service
91%Patient retention rate
Consulting

Practice Strategy That Improves Financial Performance

The tools fix the workflow. Our consultants optimize the business model.

Revenue Cycle Analysis

We audit your billing workflow, payer mix, fee schedule, and collections process to identify where revenue is leaking and build a plan to recover it.

Staffing & Operations Design

Right-sizing your team to patient volume, redesigning role responsibilities, and eliminating the administrative bottlenecks that slow patient throughput.

Service Mix Optimization

Which procedures and services are actually profitable after overhead? We run the analysis and identify where to invest time, marketing, and capacity expansion.

Patient Experience & Retention

Map the patient journey from first contact to follow-up, identify friction points that drive attrition, and design a retention system that keeps patients coming back.

The Studio

Six Archetypal Specialists

Strategy, Operations, Finance, Technology, Growth, and Brand — each a way of thinking, designed to work across disciplines on a single practice.

SaSame CEO - Practice Growth Strategy

Chief Executive Officer

SaSame CEO

Practice Growth Strategy

Helps healthcare practice owners optimize service mix, expand capacity, and grow revenue without adding unnecessary complexity.

SaSame CFO - Practice Finance & Billing

Chief Financial Officer

SaSame CFO

Practice Finance & Billing

Tracks collections, monitors AR aging, and identifies billing gaps that silently drain practice revenue month after month.

SaSame COO - Operations & Patient Flow

Chief Operating Officer

SaSame COO

Operations & Patient Flow

Streamlines scheduling, patient communication, and administrative workflows so your clinical staff can focus on patient care.

Before vs. After SaSame

Average results across US healthcare practice clients in the first 90 days.

No-show / cancellation rate

18%11%
-39%

AR over 90 days (% of total)

22%9%
-59%

Collections rate

78%95%
+22%

Staff hours on admin/week

32 hrs12 hrs
-63%
Pricing

Pricing

No setup fees. No long-term contracts. Cancel anytime.

Solo Operator

For solo practitioners and small practices automating appointments and patient communications.

$299/month
  • Automated appointment reminders (SMS + email)
  • No-show tracking and alerts
  • Basic AR aging dashboard
  • Patient reactivation campaigns (up to 100/mo)
  • Email support
Get Started
Most Popular

Growth Pack

For practices with 3–15 providers that want full revenue cycle automation and fractional CFO & COO strategy.

$799/month
  • Everything in Growth
  • Full AR monitoring and collections automation
  • Denial pattern analysis and follow-up
  • Patient health scoring and retention analytics
  • Monthly fractional C-Suite sessions (4×)
  • Priority support (< 4hr response)
Get Started

Full Operator

For multi-provider or multi-location practices with complex operations and revenue cycle challenges.

$1,999/month
  • Everything in Professional
  • Multi-location financial consolidation
  • Full revenue cycle audit and redesign
  • Custom KPI dashboard per provider/location
  • Dedicated account manager
  • Weekly strategy sessions
Talk to Us
SOC2-aligned · GDPR-ready
14-day proposal cycle · Work-Until-Satisfied
EU · United States · Japan

What Healthcare Practice Owners Say

From solo practitioners to multi-provider clinics across the US.

Recovered $14K/month in no-show revenue
“Our no-show rate dropped from 22% to 9% in the first two months. That's 11 recovered appointments per week — for a practice our size, that's $14,000 a month back in revenue we were just losing.”

Practice Owner, Family Medicine

Phoenix, AZ — 3 physicians, 12 staff

AR over 90 days: 28% → 7%
“I knew we had billing problems but I had no idea how bad. The AR analysis showed 28% of our receivables were over 90 days. Eight months later we're at 7%. The CFO sessions helped me understand exactly what was wrong and how to fix it.”

Owner, Dental Practice

Nashville, TN — 2 dentists, 8 staff

40 patients reactivated in Q1
“Patient retention was something I never tracked systematically. Now I get a weekly report showing which patients are overdue for follow-up. The automated reactivation alone brought back 40 lapsed patients in the first quarter.”

Director, Therapy Practice

Seattle, WA — 6 therapists, 4 staff

Frequently Asked

Independent and group practices in primary care, family medicine, dentistry, mental health and therapy, physical therapy, dermatology, chiropractic, and specialty care. Any practice where appointment-based revenue, patient retention, and billing efficiency matter.

SaSame integrates with major practice management platforms for scheduling and billing data, and can work alongside most EHR systems. We pull appointment, billing, and patient data — we don't replace your clinical systems.

Yes. SaSame uses HIPAA-compliant data handling practices, AES-256 encryption at rest and in transit, and US-based infrastructure. We sign BAAs (Business Associate Agreements) with all healthcare clients.

Most practices see measurable reduction in no-show rates within the first 30 days. We configure reminders based on your appointment types, and AI refines timing and messaging based on response patterns over the first few weeks.

Monthly sessions with CFO and COO specialists who understand healthcare economics. Sessions cover revenue cycle performance, payer mix strategy, staffing efficiency, and growth planning — tied to your actual practice data.

No long-term contracts required. You can cancel anytime from your account settings. We offer a free 30-minute demo so you can see the platform before committing. No setup fees on any plan.

Run a Practice That Runs Itself.

Get started today — no setup fees, no long-term contracts. Connect your scheduling and billing data and get your first AI-powered AR dashboard in under 24 hours.

Get Started

No setup fees · Cancel anytime · HIPAA-compliant

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