Stop Managing Projects in Spreadsheets. Start Running a Real IT Business.
AI project tracking, automated client reporting, and utilization dashboards. Built for US IT consultancies, MSPs, and tech service firms with 2–50 people.
US & international
Average per firm
After SaSame adoption
Full C-Suite team
Does This Sound Like Your Firm?
The most common operational bottlenecks we hear from US IT and MSP owners.
Projects tracked in spreadsheets and Slack threads
No real-time visibility into project status, team utilization, or which clients are at risk of churning — until it's too late.
Client reporting takes hours every week
Manually assembling uptime reports, ticket summaries, and project updates for each client is time that should be billable.
One engineer knows how everything works
If your key technical lead leaves, half the institutional knowledge walks out the door. No runbooks, no documentation, no process.
Scope creep quietly destroys your margins
Projects run over because there's no system tracking hours against budget in real time. You find out after the invoice is sent.
You don't know your actual utilization or profit per project
Without real-time KPIs — billable vs. non-billable hours, revenue per client, margin per project — you're flying blind.
Estimated monthly revenue leak
$19,000
※ 業界平均データに基づく試算
AI Automation + Fractional CTO & COO Strategy
SaSame automates the operational grind and gives you a real-time view of your business — with senior tech and ops consultants to back it up.
AI Automation
Project tracking, client reporting, utilization dashboards, and budget monitoring — the operational core of your IT firm, automated.
Fractional C-Suite
Access to CTO, COO, CFO, and CRO specialists monthly — at 95% less than hiring full-time executives.
3 Core AI Modules for IT Firms
Start with one, add more as you grow. Each delivers ROI within 30 days.
AI Project Management Dashboard
Every active project, deadline, team member, and budget — in one real-time view. Scope creep alerts fire before you miss the budget, not after.
- Multi-project tracking
- Budget vs. actuals tracking
- Deadline risk alerts
- Team utilization view
Automated Client Reporting
SLA reports, ticket summaries, uptime data, and project updates — generated automatically and delivered to each client on your schedule. No manual assembly.
- Per-client automated reports
- SLA compliance tracking
- Ticket volume analysis
- Branded client portal
Utilization & Profitability Tracking
Real-time view of billable vs. non-billable hours, revenue per client, and margin per project. Know exactly which clients and services are growing your business — and which are draining it.
- Billable hour tracking
- Revenue per client
- Profit per project
- Capacity forecasting
IT Firm Consulting That Scales the Business
The tools fix the workflow. Our consultants fix the growth model.
Business Strategy
Service mix, pricing model, and growth roadmap. We help IT firms shift from reactive break-fix to high-margin managed services and retainers.
Operations & Process
Standardized project delivery, client onboarding, escalation handling, and documentation — so the business runs without the founder in every meeting.
Team & Hiring
Tech talent is the hardest thing to hire and retain. We help design comp structures, career ladders, and culture that keep good engineers around.
Finance & KPIs
Utilization rate, gross margin per service line, revenue per client, and MRR from managed services — live and updated daily.
6人の国際専門家チーム
経営・財務・組織・技術・成長・ブランドの各領域を専門とするチームが、横断的に対応します。
Chief Technology Officer
SaSame CTO
Technology Strategy
Helps IT firms build scalable service delivery models and transition from project-based to managed services.
Chief Operating Officer
SaSame COO
Operations & Resource Management
Optimizes project delivery workflows and utilization tracking to maximize billable hour capture.
Chief Revenue Officer
SaSame CRO
Client Growth & Retention
Builds client acquisition pipelines and retention programs that reduce churn and increase MRR.
Before vs. After SaSame
Average results across US IT and MSP clients in the first 90 days.
Client reporting time
Unbilled hours rate
Project on-budget rate
Client retention
Pricing
No setup fees. No long-term contracts. Cancel anytime.
Growth
For 2–5 person IT firms ready to automate client reporting and get real-time project visibility.
- Project management dashboard (up to 15 projects)
- Automated client reporting (up to 10 clients)
- Monthly KPI report
- Basic utilization tracking
- Email support
Professional
For 5–20 person IT firms that want fractional CTO & COO strategy alongside the platform.
- Everything in Growth
- Unlimited projects and clients
- Full utilization & profitability tracking
- Monthly fractional C-Suite sessions (4×)
- SLA monitoring and reporting
- Priority support (< 4hr response)
Scale
For 20–50 person IT firms doing a full operational and revenue model transformation.
- Everything in Professional
- Full fractional C-Suite team
- MSP pricing model redesign
- Custom workflow development
- Dedicated account manager
- Weekly strategy sessions
What IT Firm Owners Say
From 3-person consultancies to 40-person MSPs across the US.
“Client reporting used to eat 6 hours of my week. Now it runs automatically every Monday morning. I redeploy that time to business development — we've added three new retainer clients in four months.”
Founder & CTO
Seattle, WA — MSP, 8 staff
“We were hemorrhaging billable hours — estimating 18–20% unbilled. SaSame's utilization tracking made it visible, and we fixed it within 60 days. The platform paid for itself in the first month.”
Managing Partner
Austin, TX — IT Consultancy, 11 staff
“The fractional CTO and COO sessions are where the real value is. They helped us redesign our service packages, raise prices 30%, and actually retain clients longer. I didn't know I needed an executive team until I had one.”
CEO
Miami, FL — Tech Services, 6 staff
よくある質問
Most IT firms are live within 1–2 weeks. We handle integration with your existing tools (PSA, ticketing system, time tracking), import your client and project data, and configure your reporting templates.
Yes. SaSame integrates with major PSA and ticketing platforms including ConnectWise, Autotask, ServiceNow, Zendesk, Jira, and Freshdesk. We also connect to time tracking tools like Harvest and Toggl.
Yes. AES-256 encryption, SOC 2-aligned security practices, US-based infrastructure, and strict data isolation per client. We understand security better than most — it's what your clients ask you about too.
Monthly sessions with CTO, COO, CFO, and CRO specialists focused on your firm's specific challenges — technology strategy, operational efficiency, pricing model, and client acquisition. Think of it as your board of directors, available every month.
Yes. Upgrade or downgrade anytime. Most firms start on Growth to see results from automation, then move to Professional for the strategic consulting layer.
SaSame is built for IT firms and MSPs with 2–50 staff. Solo consultants can benefit from Growth; larger firms get the most from Professional and Scale.
ConnectWise and Autotask handle PSA and ticketing. SaSame handles business management — financial intelligence, utilization tracking, automated client reporting, and fractional C-Suite strategy. They complement each other.
Yes. That's one of the most common transformation projects we run with IT firm clients. Our CTO and COO specialists help you design the MSP model, price it, and migrate existing clients without losing revenue.
Build the IT Business You Actually Want to Run.
Get started today — no setup fees, no long-term contracts. Connect your tools and we'll build your first dashboard automatically.
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